Transforming travel credits management for passengers and airlines

Transforming travel credits management for passengers and airlines

 

Transforming travel credits management for passengers and airlines

Travel credits have become a hot button issue, with airlines owing billions and customer frustrations at an all-time high. This piece presents a compelling solution through a digital wallet, promising a seamless management of travel credits for airlines and an improved customer experience.

  • $20 billion in travel credits issued post-COVID-19.
  • 5000% increase in customer complaints since 2019.
  • A digital wallet can support travel credits for flights, hotels, and more within a closed user group.
  • Enables exchanges for loyalty points or cash, offering flexibility and retaining customer revenue in-house.
  • Streamlines operations and enhances customer satisfaction with innovative refund alternatives.

Dive deeper into the digital solution that’s redefining travel credits management.

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