How Paul Smith’s online glow-up delivered +50% performance

How Paul Smith’s online glow-up delivered +50% performance

 

how-paul-smith-s-online-glow-up-delivered-50-performance

Paul Smith’s goal has always been to ensure that the brand’s online experience mirrors the magic of its physical stores. However, their eCommerce team was using a custom-built monolithic CMS with multiple difficulties:

  • Performance issues and slow page load times
  • No flexibility to add or replace components
  • Limited integrations for omnichannel
  • Customization constraints for any modifications.

This case study illustrates how Paul Smith remodeled its online experience and tech stack, winning an award for “Best Digital Experience”.

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