Automating and Augmenting MDM to Resolve Duplicates and Save $18M
Unlock $18M in Savings and Transform Customer Experience with Verato
In today’s fast-evolving financial services landscape, legacy Master Data Management (MDM) systems fall short — delivering limited accuracy, creating manual workloads, and hindering growth. A leading insurance company with 50 million unique customer records partnered with Verato to revolutionize its customer identity management.
Leveraging Verato’s Referential Matching and Auto Steward solutions, the insurer automated 50-75% of duplicate resolution tasks, eliminating 3 million manual stewardship tasks and saving an estimated $18 million. This transformation enabled:
- A single, trusted 360-degree customer view across lines of business (auto, life, property, etc.).
- Enhanced cross-selling opportunities through accurate multi-policy discounting.
- Seamless regulatory compliance with secure in-memory processing.
- Streamlined data stewardship to handle growing customer volumes efficiently.
- Elevated customer experiences through tailored products and proactive digital engagement.
Verato’s scalable Universal Identity platform empowers insurers to modernize their MDM architecture, reduce operational costs, and deliver compliant, personalized, and frictionless customer journeys — ensuring competitive advantage and long-term growth.
Discover how Verato can future-proof your data management.
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