Cancer Survey

Transcarent’s groundbreaking consumer survey of over 1,300 individuals—patients and caregivers alike—reveals the urgent need for a more human-centered approach to cancer support in the workplace. As cancer rates rise among working-age adults, this report uncovers the complex emotional, physical, and financial challenges faced across every stage of the cancer journey, from screening through survivorship.

Key findings highlight critical gaps in early detection, diagnosis clarity, and timely access to care. Many patients delay treatment due to systemic hurdles, and nearly half accumulate more than $10,000 in cancer-related debt. The toll extends beyond the clinic—respondents report stigma in the workplace, emotional distress, and struggles balancing work, care, and personal well-being. Notably, 74% of caregivers and 66% of patients believe their experience would have improved if managers had training in cancer-sensitive support.

Yet, this data also points to opportunity. With the right tools—like digital navigation, personalized clinical guidance, and workplace-informed benefit design—employers can radically improve outcomes. Transcarent’s Cancer Care solution offers an end-to-end platform that integrates urgent care, expert opinions, nurse navigation, and financial advocacy—supporting employees and caregivers alike with dignity and ease.

This report offers not just insights but a blueprint for employers ready to lead with empathy, reduce costs, and transform the cancer care experience.

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