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Sammons enhances customer experience with a Unified Contact Center

Sammons enhances customer experience with a Unified Contact Center

 

Sammons enhances customer experience with a Unified Contact Center

Sammons Financial Group is optimizing operations by consolidating 18 applications into one unified contact center powered by Salesforce and AWS. Service Cloud Voice with Amazon Connect boosts both customer and agent experiences through enhanced efficiency and real-time decision-making. Explore how this transformation has elevated their customer support and customer satisfaction.

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