Agentic AI shows great promise for business value creation, but using it introduces new threats, risks and operational challenges. This research helps enterprise architects assess agentic AI’s architectural implications for their organizations.

The 2024 Gartner Board of Directors Survey on Driving Business Success in an Uncertain World shows that economic uncertainty is the biggest constraint to organizations’ growth, followed by recession and regulatory changes. Because agentic AI is inherently adaptable, proactive and semiautonomous, it can enhance organizational ability to better manage uncertainty and enable better strategic, tactical and operational decision making. Enterprise architects (EAs) can help guide their organizations to effectively leverage agentic AI for business value creation and enhanced resilience. To optimize their organization’s agentic AI efforts, EAs must take three steps.

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