2025 EMEA state of fraud and abuse — fashion and appareL
The fashion and apparel market has long been a target of fraudsters impacting the entire shopper journey. From taking over customer accounts and making fraudulent transactions, to reseller and returns abuse, the industry is plagued with potential threats.
While many retailers have developed tools and policies to combat these issues – from manual review teams to adjusting return policies to combat misuse – these efforts have often come at the expense of customer satisfaction, leading to backlash and damaging the merchant’s reputation.
In this report, we highlight the fraud pressure and consumer abuse trends happening within the EMEA fashion and apparel market.
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