AI Readiness Before AI Agents: The Governance Lesson Behind Successful WhatsApp Deployments
Trendyol’s CEO names the number one cause of failed AI agent projects: what they call “AI readiness.” Poor data quality and weak underlying processes. You can’t automate what isn’t structured. You can’t govern what isn’t visible. That insight comes from running over 1,000 agents across an operation serving 40 million customers on WhatsApp.
This four-part executive series also outlines the full infrastructure stack needed for agent-to-agent transactions: trust layers, verification systems, privacy associations, and governance structures for autonomous agents. These are operational requirements for the agentic economy, not optional features.
Sessions feature leaders from six global brands revealing how they balanced deployment speed with operational controls, why Turkish Airlines started with high-value upgrade offers as their pilot, and how to build foundations that prevent governance failures at scale.
Watch the series for operational frameworks from leaders deploying AI agents on WhatsApp within enterprise governance standards.
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