Frost & Sullivan Whitepaper: Automation and AI are Enhancing Self-Service and Boosting Productivity

Save costs and boost satisfaction with self-service.

In this whitepaper by Frost & Sullivan, brought to you by Salesforce, learn how self-service using automation and AI can:

• Help companies lower costs while increasing customer satisfaction
• Refine the customer experience
• Improve agent productivity and efficiency

About the sponsor:

Salesforce is the customer company. Salesforce empowers companies of every size and industry to connect with their customers through the power of AI + data + CRM. Customer 360, the complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that your company can become a customer company, too. For more information, visit: www.salesforce.com/au.

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