Consumers expect AI to radically transform service
Back in 1965, future Intel cofounder Gordon Moore – then the Director of Research and Development at Fairchild Semiconductor – formed his theory that computational power doubles every year (which he revised a decade later to every two years). That theory, which became known as Moore’s Law, held true for almost half a century. But now, the rise of AI-powered computing has thrown that accepted theory into question.
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