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Your Practical Guide to AI in the Contact Center
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Is your contact center future-ready?
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The Workforce Index: Unlocking the Real-World Power of AI at Work
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Zoom recognized in the 2025 Gartner® Magic Quadrant™ for CCaaS
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Measuring the impact of AI and AI agents
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From DevOps to AIOps: How Salesforce Uses Slack to Maximize Velocity
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