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Enabling Data-Driven Decisions to Improve Operational Excellence

AI Agents Need a Platform. Not Just a Prompt.

The Customer Relationship Is Being Rebuilt by Agents

The Service Model AI Agents Actually Need

Brief to Scale: Creating On-Brand Content with Adobe Firefly

Best of Adobe Summit: Defining the Next Generation of Customer Experience

The Next Network Outage Is a Service Event: What It Means for ZTE

The Winnability Gap

IBM Bobを活用したAIネイティブ時代におけるエンタープライズ規模のソフトウェア開発