2023 Cloud Native Observability Report

Overcoming Cloud Native Complexity

Customer expectations are higher than ever. To survive, leading organizations are turning to cloud native (that leverage containers and microservices) to increase efficiency and revenue. While that shift has brought many positive benefits, it’s also introduced exponentially greater complexity, higher volumes of data, and more pressure on engineering teams who support customer-facing services. When managed incorrectly, it has significant negative
customer and revenue impacts.

To get ahead of this, observability solutions have purported to manage this complexity to make the most out of a company’s infrastructure and applications data. When done right, observability helps improve both the top and bottom lines. It allows businesses to quickly and efficiently mitigate incidents that cause customer pain, helps teams innovate faster, and improves ROI on precious engineering time.

But cloud native is only beneficial when it’s paired with observability that can alleviate these pain points. This lets companies enjoy the benefits of their cloud native infrastructures while overcoming the built in risk.

To understand the implications that cloud native complexity puts on technical teams, Chronosphere surveyed over 500 U.S. workers in engineering and software development. The survey looks at the challenges they face, the time they waste, and how they wished things were different.

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