2025 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center
See why Salesforce is named a Leader.
In the Magic Quadrant™ for the CRM Customer Engagement Center, Gartner® evaluated Salesforce and ten other service platforms. In the full report, you’ll learn:
- Why Salesforce was recognized as a Leader for Agentforce
- Why Salesforce was placed highest in ability to execute
- Insights into the state of CRM Customer Engagement Centers today
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Gartner® is a registered trademark and service mark of Gartner® and Magic Quadrant is a registered trademark of Gartner® , Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
This graphic was published by Gartner® , Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner® document is available upon request from Salesforce.
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