5 Ways to Build Trust on Your Multi-Vendor Marketplace
Uber’s 3.9 million drivers provide around 15 million rides a day. That’s 3.9 million drivers representing Uber’s business — and 15 million more opportunities for transactions to go wrong. Will every driver get a five-star review? Will every ride go without incident? Will every passenger be a warm ray of sunshine? Certainly not.
And yet, overall, passengers continue to trust drivers to get them to their destination, drivers still welcome strangers into their personal vehicles, and most of the time, everyone arrives at their final destination.
Despite the odds, Uber has built trust into its marketplace. But how?
Download the report for five tactics you can use to build trust in your marke
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