AnswerPhone manages high caller volume by leveraging dedicated fiber network
AnswerPhone, an Albany, New York-based answering service, wanted to improve its reliability and responsiveness. To make this happen, they collaborated with Spectrum Enterprise on a complete network upgrade. A software-defined wide area network, or SD-WAN, was established to simplify and strengthen network connectivity. Control of the entire network was centralized using a cloud-based app accessible from any mobile or laptop device. Managed firewall protection to detect and prevent cyberattack runs 24/7/365. All these features were introduced with the installation of Managed Network Edge by Spectrum Enterprise.
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