API Holdings elevates healthcare reliability with IBM Instana

Learn how API Holdings Limited (API) — the powerhouse behind PharmEasy, Thyrocare, and Retailio — partnered with IBM to deploy AI-driven, full-stack, real-time observability using IBM Instana, to strengthen its digital healthcare backbone.
With IBM Instana, API now has real-time visibility across its entire tech ecosystem, helping teams detect and resolve issues faster, boost uptime, and deliver seamless healthcare experiences. The results speak for themselves — a 30% reduction in Mean Time to Resolution (MTTR) and faster innovation cycles across all three businesses. Instana’s AI-powered insights and instant alerts enable API’s engineers to focus on what matters most: building smarter, more reliable healthcare solutions.
Together, API and IBM are driving the next wave of resilient, agile, and customer-centric digital healthcare in India. Full-stack observability. Built for real-world complexity.
# application performance monitoring tool, # instana intelligent observability platform
