Building a Case for Service E-book
In times of economic uncertainty, automation holds the key to improving customer satisfaction while helping increase efficiency and productivity. To do this, you’ll need a comprehensive business case for service transformation.
In the latest e-book, Building a Case for Service, Salesforce will lay out how to create a boardroom-ready business case, paired with advice from service leaders at Fisher & Paykel, nib Group, and Vocus.
This Salesforce e-book will delve into the “how” behind service transformation, including:
- The key value drivers for service investment
- How to realise ROI quickly
- How Fisher & Paykel, nib Group, and Vocus have revolutionised their service offering and boosted efficiency and productivity
- How to create a business plan that will help you convince decision makers of the imperative of service transformation
About the sponsor:
Salesforce is the customer company. Salesforce empowers companies of every size and industry to connect with their customers through the power of AI + data + CRM. Customer 360, the complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that your company can become a customer company, too. For more information, visit: www.salesforce.com/au.
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