Redefine customer experiences with generative AI on AWS
To entice and delight today’s customers, increase brand loyalty, and improve productivity, organizations are turning to the power of generative artificial intelligence (AI). From intelligent chatbots and agent assist to conversational analytics and hyper-personalization, the technology is changing the game in customer service and experiences
According to the International Data Corporation (IDC), 64 percent of users find information delivered via a conversational AI interface to be valuable (1)—generative AI can deliver the high-quality experiences today’s customers demand. Discover pivotal AWS generative AI solutions in the Top 3 Generative AI Use Cases for Customer Experience eBook—learn how to supercharge agents’ capabilities, deepen engagement, and ensure target audiences keep coming back for more.
1 Sutherland, H., and Schubmehl, D., “Market Analysis Perspective: Worldwide Conversational AI Tools and Technologies, 2022,” IDC, September 2022
White Paper from 