Defining Attended Robotic Process Automation (RPA)
Robotic Process Automation (RPA) is a key enabler of enterprise automation. With COVID-19 posing an existential threat to businesses, automation emerged as a vital lever to ensure business resilience and agility. While reducing cost and driving operational efficiency have been key drivers of adoption of RPA, there has been a distinct shift in enterprise priorities in the last 12-18 months.
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