Connected Shoppers Report
We surveyed 2,400 shoppers and 1,125 retail leaders to learn about the consumer shopping trends shaping the industry.
Discover:
- How digital experiences and tools are changing brick-and-mortar shopping
- How retailers plan to use data to engage shoppers
- Why customer service is the unsung hero of loyalty
Want a sneak peek? Check out some key insights in the interactive dashboards below.
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