Connectivity Benchmark Report 2024
The AI inflection point amplifies the need for a coherent IT strategy, with 87% of IT leaders noting changes in digital transformation and enterprises using an average of 991 apps. Despite AI adoption exploding, integration and security concerns remain the biggest barriers, with 95% of organizations struggling to integrate AI and 79% worried about security. Data silos and system fragility also pose significant challenges, with 98% of IT leaders reporting issues in digital transformation due to 81% experiencing persistent data silos and 72% dealing with fragile systems. Automation is a contentious issue, as it saves 1.9 hours per employee per week but is controlled solely by IT in 66% of projects, causing friction with business users. Additionally, while 99% of companies run on APIs, managing and securing data at scale is complex, leading to one-quarter of APIs being ungoverned.
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