Bring world-class customer experiences and calling into Microsoft Teams

Bring world-class customer experiences and calling into Microsoft Teams

 

Bring world-class customer experiences and calling into Microsoft Team

Microsoft Teams has 300 million monthly active users, making it a cornerstone of communications for organizations everywhere. While those organizations have widely adopted the messaging and video capabilities in Teams, many find its telephony capabilities don’t meet their needs. In fact, research from the Cavell Group shows that 90% of organizations that embed telephony in Teams choose a third party for the service.

In this solution brief, you’ll learn how RingCentral can elevate Microsoft Teams from a team messaging and video conferencing platform to a complete communications hub. Find out about external calling without a Teams Phone license, Direct Routing, and more.

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