RingCentral for Microsoft Teams

RingCentral for Microsoft Teams brings robust, enterprise-grade communications and collaboration capabilities to the Microsoft Teams app. With RingCentral features right at your fingertips, users can make phone calls and schedule, start, and join meetings without leaving Teams. Access the RingCentral embedded dialer to place calls and view call history in the Teams phone tab. And with the RingCentral Bot, type a single command to post meeting details in your Teams conversations.

Features:

• Make calls: Dial any phone number, extension, and RingCentral or Microsoft contact through the RingCentral dial pad.
• Call history: View call history including missed, received, and outbound calls and delete or call back contacts from this view.
• Contact cards: Access merged RingCentral and Microsoft Teams contacts and quickly connect via phone or email from a single view.
• Voicemails: Simplify your workflows with quick shortcuts to voicemail messages.
• Send faxes and SMS messages: Make Microsoft Teams a comprehensive communications platform with integrated fax and SMS message capabilities
• Unified contact list: Integrated contact lists from Microsoft and RingCentral make it simple to find and reach a contact.
• Bi-directional Presence sync: Help users avoid needless interruptions with automatic presence sync between Microsoft Teams and RingCentral.
• Enhanced user experience: A modern and simplified user experience offers customization and personalized phone settings within Microsoft Teams.
• Heads-up display: View colleagues’ real-time availability and manage multiple incoming calls within Microsoft Teams
• Analytics: RingCentral’s analytics empower you to build reports from templates, customize them for your needs, and share them with anyone.

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