Electronic Recordkeeping in the Era of Mobile Devices
Financial institutions face a critical challenge: balancing modern client communication needs with strict regulatory recordkeeping requirements. While clients expect quick, convenient communication through texts and messaging apps, firms risk major fines and reputational damage if these communications aren’t properly monitored and archived. Today’s technology offers a practical solution, allowing financial professionals to communicate naturally with clients across multiple channels while automatically maintaining compliant records – enabling firms to meet regulatory requirements without sacrificing the personal touch that builds strong client relationships.
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