Energizing Utility Customer Service: How NeuraFlash and Salesforce Deliver AI-Powered Solutions

Energizing Utility Customer Service: How NeuraFlash and Salesforce Deliver AI-Powered Solutions

 

Energizing Utility Customer Service: How NeuraFlash and Salesforce Deliver AI-Powered Solutions

*On-Demand Webinar

Join our webinar to discover how NeuraFlash and Salesforce for Energy & Utilities are transforming customer service. Hear from utilities implementing AI-powered IVR agents that sound natural, handle personalized interactions, and fit seamlessly into the customer journey.

Key topics to be covered include:

  • The integration of NeuraFlash’s AI capabilities with Salesforce’s Energy & Utilities Cloud
  • How AI-powered IVR agents can handle personalized customer interactions naturally and effectively
  • The benefits of a unified customer 360 view for enhanced customer service and operational efficiency
  • Real-world examples and success stories from utilities that have implemented these solutions

Featured Speakers:

Tom Hebner, VP of Agentforce, NeuraFlash

Nathan Gastineau, Alliances Partner Account Manager, Salesforce

Teri Power, Senior Director, Industry Advisor, Energy & Utilities, Salesforce

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