Forrester Wave™: Digital Process Automation Software, Q4 2021
Business leaders are accelerating their investments in digital transformation and across the organisation. And Analysts are noticing a performance gap that is correlated with prior investments in digital transformation.
Forrester Research found that 53% of digitally advanced businesses grew year-over-year revenue 10% or more while only 20% of beginners achieved such growth.
Forrester concluded that the IBM Automation Platform for Digital Business has the following three-year financial impact for an interviewed retail bank, especially related to loan application processes: 675% ROI, $20.8 NPV and reduced payback to under 6 months.
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