From FAQ Bot to Full-Lifecycle Agent: What Movida, Deliveroo, and Turkish Airlines Built on WhatsApp

From FAQ Bot to Full-Lifecycle Agent: What Movida, Deliveroo, and Turkish Airlines Built on WhatsApp

 

From FAQ Bot to Full-Lifecycle Agent: What Movida, Deliveroo, and Turkish Airlines Built on WhatsApp

Movida doubled their conversion rate in three weeks. That’s how fast the shift from chatbot to AI agent can deliver on WhatsApp when the infrastructure is right.

In this four-part executive video series, the CEOs and technology leaders who built production-grade AI agents on WhatsApp share what they deployed and what it returned. Trendyol runs agents 24/7 for 300,000 merchants. Turkish Airlines handles touchpoints from upgrade offers to rebooking to lost baggage through WhatsApp. Deliveroo built agent-powered discovery across hundreds of restaurants.

Meta leadership introduces the five infrastructure layers required for the agentic economy, while executives from six global brands walk through how they moved from pilot to always-on agent across the full customer lifecycle.

Watch the series for CX frameworks and real deployment results behind AI agents that serve, resolve, and close on WhatsApp.

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