Moving beyond telehealth

Healthcare providers have long been hampered by inefficient communication systems, negatively impacting productivity every day. The time sink created by underperforming, outdated and disconnected communication systems can have a deep and adverse impact on productivity and patient outcomes.

There are additional consequences of poor communications, according to the HIPAA Journal. “Patients often experience long delays, often at several stages of their journey in a hospital. Many of the delays are the result of poor communication between staff. These communication issues slow patient throughput, increase hospital stays, and are a key factor in poor patient satisfaction scores and are costly for hospitals.”

Scalable bandwidth and better communications capabilities can help to relieve this problem.

Healthcare organizations need to communicate more efficiently, share files securely and ultimately improve the delivery of care. In response to these and other concerns, the adoption of unified communications as a service (UCaaS) is growing across all market segments.

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