How Big Brothers Big Sister (BBBS) streamlined data collection in 140+ markets and multiple languages with FormAssembly
BBBS is a nationwide nonprofit organization that strives to create and support one-to-one mentoring relationships that ignite the power and promise of youth. When the national office migrated to Salesforce in 2019, local branches wanted to be sure they were taking full advantage of the new platform’s potential. Since BBBS connects the youth population with adult volunteers and mentors, it’s especially important to maintain a clean, up-to-date, and secure database of minors’ and volunteers’ sensitive information. BBBS needed a trustworthy data collection platform that could support the organization’s dynamic nature — adapting to crisis events, cultural trends, and organizational changes.
The Opportunity:
National organizations often need to customize data collection for local affiliates.
How do they …
- Create localized forms for simple distribution and data capture?
- Automate data collection workflows and integrate data directly into Salesforce?
- Eliminate the need to chase after additional details once an inquiry or intake form is submitted?
- Revamp digital processes to adapt to perpetually changing circumstances?
In the case of BBBS, it needed a solution that would streamline applications, agreements, permissions, and internal forms for 140+ local agencies in multiple languages. It was able to do this with the help of FormAssembly.
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