InFocus: IBM
What is IBM’s global channel strategy?
- IBM is pursuing a significant shift toward a partner-led model, to support its ambition to become a powerhouse in hybrid cloud and AI.
- Since the appointment of CEO Arvind Krishna, IBM has strengthened its focus on expanding its partner ecosystem.
- IBM restructured its sales model to increase the proportion of customers served by the channel.
IBM is one of the world’s oldest technology companies and has a longstanding reputation for making successful changes in its core business offerings. Throughout the 20th century, it was hailed as one of the leaders in mainframe computers, PCs and x86 servers. Recently, IBM has embarked on a new journey to transform itself through its “Hybrid Cloud and AI” strategy. As part of Canalys’ series of “InFocus” reports examining the go-to-market models of leading technology vendors, we assess IBM’s global channel strategy and performance, and consider the implications for partners of its move toward hybrid cloud and AI.
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