Leverage the Power of ServiceNow for Mainframe and IBM i
IT’s role in providing business services is more critical than ever. After all, these are the services that drive the customer experience, foster innovation, boost eciency and create competitive advantage. Downtime must be avoided at all costs. Any issues that impair performance or threaten availability, therefore, must be identified, investigated and resolved in a timely manner.
But finding the root cause of an issue is far from simple, in part, because many dierent systems typically support each business service. A breakdown or glitch in any one of those systems can cause the entire service to go down. However, identifying exactly what is causing the problem, and how to fix it, can take hours or even days.
Read this eBook to explore the challenges and benefits of expanding your ServiceNow platform to include the mainframe and IBM i for Event Management, and how Ironstream for ServiceNow can help!
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