Market Guide for IT Service Management Platforms
ITSM platforms maintain a critical role in helping I&O leaders enable, automate, manage and deliver integrated IT services.
Wondering how to select the right ITSM solution? Use this Market Guide to navigate the ITSM platforms market. In this guide you will find:
- Insights from Gartner® expert analysts on the current ITSM landscape
- Key factors for businesses to consider when implementing ITSM technologies
- Gartner® analysts’ assessment of Freshworks and other technology and service providers
Did you know that Freshworks has been recognized once again in the Gartner® Market Guide for IT Service Management Platforms? Download the report to learn more.
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