Merchant Insider: Payment Insights for Software Leaders

This report will show you why with 8 out of 10 merchants stating it’s extremely important for them to accept various payment types and 1 in 5 merchants being extremely likely to switch software to accept more payment types. And when it comes to merchant challenges, the ability to integrate new tools such as payment capabilities, train staff, and the simplicity of solutions are all fighting for a place at the top of the list of pain points.

Now more than ever, software companies are exploring deeper integrations into payments, from offering up embedded payments that truly meet customer needs to layering in an additional revenue stream. But how do software providers ensure payments really will serve up what customers want? By asking them of course.

In this report, we wanted to understand what merchants think about their vertical software solutions in general, using this as the key to unlock unique insights into the importance of payments and payments experiences in their software.

These merchant insights are a must-have. So, if you’re looking for powerful and actionable knowledge, you’re in the right place.

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