Navigating Shopify’s Fraud Filter App Shutdown: What Ecommerce Leaders Need to Know
Shopify’s recent shutdown of its Fraud Filters solution has merchants who used it scrambling to come up with alternative ways to fully protect their ecommerce businesses from online fraud.
What you need to know:
No doubt the end of Fraud Filters was disruptive and discombobulating. Still, there is an upside for merchants who chose to use the end of Fraud Filters as a forcing event. It’s a forcing event to consider what fraud protection should look like in the AI era. We’re here to help with a blog post that will:
- Review the fraud-protection tools and solutions still available on the Shopify platform and in its App Store.
- Dig into the advantages of AI-driven solutions and financial guarantees in an era when ecommerce fraud is growing more sophisticated by the day.
- Encourage thinking beyond what fraud protection should look like today and considering what it will need to look like as both a merchant’s business and consumers’ expectations grow.
It’s not as if Shopify stopped providing fraud protection options. As the ecommerce platform pointed out to customers, they could switch to Shopify Flow for protection. The platform also provides fraud analysis and Shopify Protect for some orders for merchants using the Shop Pay digital wallet. Most importantly, the platform provides third-party fraud solutions in its app store, the significance of which we’ll get to shortly.
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