Shopify Return Policy: How to Prevent Abuse Without Losing Customers
Stop return fraud while keeping real shoppers happy
Myth: Strict return policies damage CX.
Reality: Thoughtful policies reduce abuse and drive loyalty.
Having a clear return policy is essential for retail merchants. It helps keep customers happy and protects your business from fraud and abuse. In ecommerce, returns are common, but a vague return policy can lead to many problems. Issues like wardrobing and serial returns can harm your profits.
This article will help you create a Shopify return policy that balances good customer service with fraud prevention, including a sample policy and tips on modifying it.
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