Specialty Care at a Turning Point: Leadership Strategies to Scale, Compete, and Win
Specialty care organizations are navigating a pivotal moment shaped by rising patient demand, workforce shortages, reimbursement pressures, and rapid advances in AI-driven healthcare technology. In this Becker’s Healthcare fireside chat, Sri Velamoor, President and CEO of NextGen Healthcare, shares leadership insights on how specialty practices can rethink their operating models to stay competitive, scale efficiently, and deliver stronger patient outcomes in an evolving healthcare landscape.
This discussion explores the major forces reshaping specialty care, including the migration toward outpatient services, intelligent automation, agentic AI, digital patient engagement, and modern revenue cycle strategies. Learn how healthcare leaders are leveraging AI-powered documentation, self-service patient access, workflow automation, and data-driven operational strategies to improve efficiency, reduce administrative burden, strengthen provider satisfaction, and create more connected, patient-centered specialty care experiences while positioning their organizations for long-term growth and success.
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