Transforming Procurement With AI: Opportunities, Challenges, and Best Practices

Can Artificial Intelligence Increase Empathy in the Insurance Industry?

 

Can Artificial Intelligence Increase Empathy in the Insurance Industry?

Procurement leaders have been cautiously intrigued by the potential of Artificial Intelligence (AI) in recent years. While the subject was fascinating, it still seemed faroff and futuristic. However, everything changed at the end of 2022, when AI suddenly became tangible and essential, driven by breakthrough tools like ChatGPT and Google‘s chatbot Bard. These mindblowing technologies have made AI a must-have tool for procurement professionals, redefining what‘s possible in the industry.

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