U.S. Dermatology Partners Overcomes Staffing Challenges to Achieve Better Claim Rates
U.S. Dermatology Partners, one of the nation’s largest physician-led dermatology practices, faced major staffing challenges following the pandemic while continuing to expand across multiple states. To manage growth without adding new billing staff, they turned to the NextGen® Charge Review Rules Engine. By automating charge import, review, and reconciliation, they significantly reduced manual workloads and improved claim performance.
Key Takeaways
- Reduced or reallocated over 10 full-time positions across teams
- Cut charge entry time by 11 hours per day and reduced denial tasks up to 75%
- Shortened time from service to claim submission by two days
- Lowered backend rejection rate from 40% to 15%, boosting claim resolution by 25%
See how automation helped U.S. Dermatology Partners do more with less—and get better results.
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