How Paul Smith’s online glow-up delivered +50% performance
Paul Smith’s goal has always been to ensure that the brand’s online experience mirrors the magic of its physical stores. However, their eCommerce team was using a custom-built monolithic CMS with multiple difficulties:
- Performance issues and slow page load times
- No flexibility to add or replace components
- Limited integrations for omnichannel
- Customization constraints for any modifications.
This case study illustrates how Paul Smith remodeled its online experience and tech stack, winning an award for “Best Digital Experience”.
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