The last few years have included incredible highs and the deepest of lows for retailers, and food retailers are no exception. From finding the right workers during the pandemic to tackling widespread supply chain disruptions and rising costs caused not only by COVID-19 but by external events such as the war in Ukraine. To survive, food retailers have been forced to adapt to highly challenging circumstances, as well as increased competition, accelerate digital transformation initiatives, and adapt to changes in consumer preferences and behaviors.

To understand how food retailers have managed over the last year and what challenges await them in 2024, Accruent recently commissioned a study of the Food Retailer Sector. Using existing research and datasets, the study highlighted how retailers have fared over the last couple of years and points out challenges and future opportunities.

This summary highlights key statistics and findings, including five key challenges retailers face and ways to mitigate their impact.

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