Urology Clinics of North Texas Optimizes Revenue Cycle Workflows with
NextGen Payment Management Services
Faced with rapid growth and mounting staffing challenges, Urology Clinics of North Texas (UCNT)—a 69-provider, 23-location specialty group—sought a smarter, more scalable approach to managing its revenue cycle. By adopting NextGen® Payment Management Services, UCNT eliminated inefficiencies, automated key payment workflows, and dramatically improved financial oversight.
Key Results:
- 80% of transactions now completed with same-day automation
- 30% reduction in manual payment posting
- Zero disruption to operations during holidays and office closures
- Real-time reconciliation and near-perfect alignment between posted payments and bank deposits
The Transformation:
Before adopting NextGen, UCNT’s staff juggled time-consuming, manual payment processing—logging into bank and clearinghouse portals daily and reconciling files by hand. Now, automated workflows allow teams to focus on higher-value tasks like patient care and revenue cycle strategy. Support from NextGen’s experts ensures payment processing continues even during office downtime.
Why It Matters:
NextGen’s solution not only improved accuracy and EOB conversion but also enabled UCNT to reallocate staff efficiently—without adding or eliminating roles—even during ongoing growth.
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