WHAT TECHS CAN (OR CANNOT) DO IN A REMOTE SUPPORT SESSION CAN MAKE OR BREAK YOUR COMPLIANCE
Technician settings keep remote support sessions extra secure.
While every industry needs to keep an eye on security, when your business is in a sensitive and highly regulated industry like financial services, compliance is always a top concern. How can you ensure your support operations don’t jeopardize your efforts to stay compliant with FedRAMP, Financial Industry Regulatory Authority (FINRA), Foreign Account Tax Compliance Act (FATCA), GDPR (General Data Protection Regulation) and other regulations around PII (personally identifiable info) – especially when providing support is all about accessing and controlling end user devices?
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