The Forrester Wave™: Merchant Payment Providers, Q2 2022

In Forrester’s 36-criterion evaluation of merchant payment providers, 11 of the most significant ones were identified — ACI Worldwide, Adyen, Checkout.com, Cybersource, Fiserv, Global Payments, J.P. Morgan Payments, PayPal, Stripe, Worldline, and Worldpay from FIS — and researched, analyzed, and scored. This report shows how each provider measures up and helps digital business professionals select the right one for their needs.

Adyen was named a leader in Forrester’s latest evaluation of merchant payment providers, achieving the highest possible score in the following major categories:

• Payment method onboarding and configuration
• Algorithmic authorization optimizations
• Subscription and recurring payments
• Emerging payments
• Execution roadmap

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