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Switch on Agentic Success – Start with Customer Service

Switch on Agentic Success – Start with Customer Service

Agentic AI is beyond pilots, with the business outcomes to prove it. See how leading companies are using AI agents to boost CSAT, resolve issues faster, and scale across marketing and sales. Hear real customer stories, learn from industry experts, and gain the practical skills to switch on agentic success in your business.

Starring

  • Nicole Barton, VP Customer Engagement, Wolverine Worldwide
  • Gautam Vasudev, SVP, Agentforce Contact Center & Salesforce Voice, Salesforce
  • Philip Cooper, Chief Customer Officer, Agentforce Sales, Salesforce
  • Melanie Kalia, Director, Product Management, Equinox
  • Annie Weinberger, CMO, Service Cloud, Salesforce
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